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Case Management

How the Tribunal Manages Your Case

The Tribunal manages cases to ensure they are dealt with fairly, efficiently, and without unnecessary delay.

The Tribunal may:

  • request additional information or documents
  • issue directions to the parties
  • set deadlines for providing evidence
  • decide whether a hearing is required

The Tribunal will determine how the case should proceed, including whether further information is needed or whether the matter can be decided without a hearing.

In some cases, the Tribunal may decide the application without a hearing if sufficient information is available.

Settlement and Agreement 

Parties may continue to discuss the dispute after an application has been made.

If an agreement is reached, the Tribunal should be informed as soon as possible.

The Tribunal encourages parties to resolve disputes where possible without the need for a hearing.

Evidence and Information

The Tribunal has powers to obtain the information and evidence it needs to determine a case.

It may require the parties to provide additional documents or written information at any stage of the proceedings, either before or during a hearing.

Witnesses

The Tribunal may require witnesses to give evidence where necessary.

Witnesses may:

  • provide written evidence; or
  • attend a hearing to give oral evidence, subject to the Chair’s approval

Any person giving evidence must do so under oath or affirmation.

Purpose of These Powers

These powers enable the Tribunal to clarify the issues in dispute, ensure that all relevant information is available, and determine the case fairly and efficiently.