Skip navigation

Probation and After-Care Service Privacy Policy

Introduction

The Jersey Probation and After-Care Service (JPACS) is committed to supporting the Parishes, Courts and Prisons by providing high-quality information and supervision to reduce re-offending and protect the public.  In family cases, Jersey Family Courts Advisory Service (JFCAS) provides reports and advice focused on the best interests of children. 

This privacy policy outlines how JPACS collects, stores, uses, and shares personal data.  It also explains how JPACS protects personal data and details the rights individuals have regarding their personal data. 

Compliance with Data Protection Laws

JPACS complies with the Data Protection (Jersey) Law 2018 and the Data Protection Authority (Jersey) Law 2018 .  JPACS is committed to handling personal data responsibly and securely to maintain the trust and confidence of those it serves.

Data Collection

JPACS may collect personal data from:

  • Staff & Volunteers
  • Offenders, Victims, and their Families
  • Clients who voluntarily access the service
  • Complainants and Enquirers
  • Legal Professionals and Advisors
  • Children, Parents, and Families involved in family court cases
  • Other Professionals and Organisations for public safety purposes
  • Suppliers with whom JPACS does business

Types of Data Collected

JPACS collects the following types of personal data:

  • Personal Details: name, address, family background, race, ethnicity, religion etc
  • Criminal Records: offender history and risk assessments
  • Medical Information: relevant medical history
  • Educational, Employment & Training information
  • Social Circumstances & relationships

This data is collected to:

  • provide social work services to the criminal and family courts
  • assess and supervise offenders in the community or prison
  • support families and represent children in court proceedings

Only the minimum data necessary is collected for each purpose.

Using and Sharing of Information

JPACS uses personal data to fulfil its duties and may share it with relevant authorities, including:

  • Courts (Royal and Magistrates Court)
  • Police, Customs & Immigration and Prisons
  • Children's Services, Schools & Social Services
  • Medical Professionals (GP's, specialists, etc)
  • Community Organisations

    JPACS also uses CCTV footage for security purposes at its Lempriere Street premises.  Recordings are retained for 3 weeks before being securely destroyed.

Legal basis for processing your data

JPACS  processes personal data to comply with legal obligations and carry out tasks in the public interest. In situations where these legal obligations do not apply, JPACS will seek explicit consent from the individual.

For more information on the legal basis for processing personal data, refer to the Information Commissioners website or by emailing JPACS Data Champion.

International Data Transfers

JPACS does not expert to transfer personal data outside the European Union.  If any transfers occur, appropriate safeguards will be in place.

Data Security 

JPACS takes data security seriously.  All personal data is stored securely in electronic case management systems or securely on-site.  Paper files are avoided where possible, but if used, they are stored securely on premises or in the Jersey Archive.

Sensitive information exchanged outside of the Government of Jersey system is transmitted though secure postal services or Egress Switch secure email.

Data Retention

Personal data is retained only as long as necessary for the purposes for which it was collected.  Retention periods vary depending on the specific situation and nature of the data. For further details, email the Data Champion or consult the JPACS Retention Schedule.

Your rights

Individuals have the following rights regarding their personal data:

  • Access: request access to personal data held by JPACSaccess your personal data
  • Objection: object to how JPACS processes your data
  • Correction: request corrections or updates to inaccurate data
  • Restrictions: request restrictions on the use of your data

To exercise these rights, contact the JPACS Data Champion at:

Jersey Probation & After-Care Service
1 Lemprière Street
St Helier
Jersey
JE2 3XB

Email the Data Champion

Complaints

If you are dissatisfied with how JPACS handles your personal data, you may first contact the JPACS Data Champion.  If you are still unhappy, you can escalate the complaint to the Office of the Information Commissioner.

Office of the Information Commissioner
2nd Floor
5 Castle Street
St Helier
Jersey
JE2 3BT

Email: enquiries@oicjersey.org

Website: https://jerseyoic.org/

Contact Information

For any enquiries or concerns about this Privacy Policy or how your data is handled, please contact the JPACS Data Champion using the contact details provided above.

Policy Review

This policy will be reviewed regularly to ensure it remains relevant and effective in handling your personal data.  Updates will be made necessary to improve the service's responsiveness and accountability.